Shipping policy

Shipping Coverage

We currently ship to all 50 states within the United States. International shipping is not available at this time.

Shipping Cost

We offer free standard shipping on all orders within the United States. No minimum order is required.

Processing Time

Orders are processed within 0–1 business days after payment confirmation. Business days are Monday through Saturday, excluding federal holidays.

Delivery Time

Once your order has been shipped, standard delivery takes 2–3 business days. Total estimated delivery time from order placement is 2–4 business days.

Order Cut-Off

Orders placed before 2:00 PM CT (Central Time) on a business day will begin processing the same day. Orders placed after 2:00 PM CT or on Sundays/holidays will begin processing the next business day.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.

Delivery Issues

If your order has not arrived within the estimated delivery window, please contact us at support@aizama.com with your order number. We will investigate and work with the carrier to resolve the issue.

If your package arrives damaged, please report it within 72 hours of delivery with photos of the damage. Contact us at support@aizama.com.