Contact information

We're here to help. If you have any questions about your order, our products, or anything else, please don't hesitate to reach out.

Get in Touch

• Email: support@aizama.com
• Phone: +1 (859) 814-8331
• Address: 3000 Atkinson Ave, Paducah, KY 42003, USA

Business Hours

Monday–Friday, 9:00 AM – 6:00 PM CT (Central Time)

We aim to respond to all inquiries within 1–2 business days.

Before You Contact Us

You may find the answer to your question on one of these pages:

• Shipping Policy — Delivery times, shipping methods, and tracking information.
• Refund & Returns Policy — How to request a return or refund.
• FAQ — Answers to common questions about orders, payments, and more.
• Payment Methods — Accepted payment options and security information.